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How AI Can Identify Non-Compliant Claims on Cosmetic Websites

May 30, 2026

By Pieter Ijsselstein


Cosmetic makers can no longer hide behind vague language. AI has become a useful tool to evaluate product claims for regulatory compliance, quickly and accurately. Simply copy and paste a brand’s product descriptions and ask whether they meet Health Canada’s cosmetic claim standards. The following are common claims made by cosmetic makers without supporting evidence, and an assessment of each.


Assessment of Each Claim

1. “May help with conditions such as eczema, acne and dermatitis.”

Not compliant for a cosmetic.

These are disease and skin disorder claims. Health Canada explicitly lists eczema, acne, and dermatitis as therapeutic conditions — not cosmetic concerns. This statement would classify the product as a drug or natural health product (NHP), which requires:

  • Pre-market approval
  • A product licence (DIN or NPN)
  • Evidence of efficacy
  • Drug/NHP labelling

2. “When you use the soap on your skin, you receive the benefits of B and C vitamins.”

Likely non-compliant.

Cosmetics may reference vitamins only if the claim is cosmetic in nature (e.g., “improves the appearance of skin”). However, “receive the benefits of vitamins” implies physiological or nutritional benefit, which is not permitted for a cosmetic. Health Canada prohibits claims that imply:

  • Nutritional supplementation
  • Systemic benefits
  • Physiological effects

3. “Basically, it’s outer nutrition for your skin!”

Not compliant.

“Nutrition” is a physiological function claim, not a cosmetic claim. Cosmetics cannot claim to “feed” or “nourish” the skin in a biological sense. Health Canada allows terms like “moisturizes” or “softens,” but not:

  • “Feeds the skin”
  • “Nourishes the skin with nutrients”
  • “Provides nutrition”

These imply biological activity, which is not permitted for a cosmetic product.

4. “Potato Water – Feeds your skin with great nutrition!”

Not compliant.

“Feeds” and “nutrition” are physiological claims, not cosmetic claims. This would be considered a therapeutic or functional claim and does not meet Health Canada’s cosmetic claim standards.

5. “Potato water helps to retain moisture in your skin … and can help with a number of skin conditions including dry skin, wrinkles, age spots, inflammation, and helps with wound healing.”

Partially compliant — but the full statement is not compliant.

The moisturizing portion is acceptable. However, the remainder of the statement is problematic:

  • Dry skin → Allowed (cosmetic claim)
  • Wrinkles / age spots → Allowed only if phrased as appearance-related (e.g., “improves the appearance of wrinkles”)
  • Inflammation → Not allowed (therapeutic claim)
  • Wound healing → Not allowed (drug claim)

The inclusion of inflammation and wound healing makes the full statement non-compliant.


Overall Compliance Verdict

These claims are not compliant with Health Canada cosmetic regulations. They contain:

  • Disease claims (eczema, acne, dermatitis)
  • Therapeutic claims (inflammation, wound healing)
  • Physiological and nutritional claims (“feeds your skin,” “nutrition,” “vitamin benefits”)

Any one of these would reclassify the product as a drug or NHP, requiring:

  • A product licence (DIN or NPN)
  • Evidence of efficacy
  • Drug/NHP labelling and regulatory oversight

AI tools make it faster than ever to identify these patterns. If you’re a consumer or competitor in the natural skincare space, a simple copy-and-paste into an AI assistant can reveal whether a brand’s claims meet the legal standard or cross the line.